Comptel

Consistent processes deliver soaring global benefits

Comptel, a global telecommunications software company, decided to acquire a company-wide ERP solution (Enterprise Resource Planning) as a cloud service from Efima. CFO Mikko Hytönen says that trust in the competence of Efima’s personnel was the decisive factor. That trust was further strengthened during the implementation project which was pulled through in less than six months and below budget.

Process and operational consistency important
Microsoft Dynamics AX links together Comptel’s delivery and financial processes. The hours reported in a project can be directly booked into the finance process and invoicing. It was crucial to get the system quickly adopted in the entire company so that the main goal – process and operational consistency – was achievable. The next step was choosing best practices and building them into the processes. That is why the system supplier had to be competent in both project and financial management.

Our solutions

• Efima Software: Microsoft Dynamics AX, incl. PSA module (Professional Services Automation)
• Efima Outsourcing: Purchase Invoice and Travel & Expenses
• Continuous process development

Prior to the project described here, Comptel had outsourced its purchase and travel invoice processes to Efima. You can find the case study about the outsourcing here.