Marsh

Electronic core processes

Marsh administers the insurance portfolios of corporate customers. Annually, it handles insurance payments worth circa 100 million euros. Historically, this used to involve a vast amount of paper post, with contracts, invoices and payments passed from insurance companies to the corporations through Marsh’s approval process. The company has now re-engineered its core processes, introducing eInvoicing and ensuring that document handling is now electronic. Whilst this operational change has been extensive, the efficiency and customer service benefits are self-evident.

Gaining an edge
Marsh is now equipped with a holistic solution for document handling, based on Microsoft Dynamics AX and additional modules developed by Efima. The solution naturally comprises invoice intermediation which supports a wide variety of formats. Integration with Marsh’s other systems guarantees a smooth process and a solid basis for reporting.

Our solutions

• Efima Finance: a value-adding service that handles insurance invoices and documentation, including invoice intermediation
• Acquired as a service
• Based on Microsoft Dynamics AX