Processes can be outsourced and developed simultaneuosly
It’s true! With Efima we outsourced and developed our processes at the same time.
Asko Dahlbom, CFO, Isku
Isku is a Finnish family company with long traditions. It designs, manufactures and markets furniture and interior design solutions for homes, kitchens, offices and public premises. The company has operations in Finland, the other Nordic countries, the Baltics and Russia. Isku employs about 900 people, 600 of whom work in Lahti.
In the past few years, Isku has focused on renewal. The company’s strategic goal is to offer ”superior service”. An essential part of strategy implementation is to build supportive, strong partnerships through networking in sales, distribution and service, but also in business support functions. To develop its financial management, Isku looked for new and creative ways of working. It decided to outsource processes, but at the same time develop them in a way that would allow consequent fit-for-purpose reorganisation. Efima became a competent partner for the task. From the very start, the collaboration was well aligned and productive.
Outsourcing or development?
As part of Isku’s strategic renewal, the company evaluated its own resources and competencies. In IT systems, this meant a ”health check”. As a result, Microsoft Dynamics AX – already in use on the industrial side of the business – was chosen as the system environment. Asko Dahlbom, CFO, describes how Isku strived for modern business management, and decided to start by fixing the processes in financial management. The processes had been benchmarked and found to be efficient as such, but they were inconsistent. ”We were therefore pondering, how we could improve the processes in order to outsource them, and at the same time run our daily operations. We could not free our own resources for the development. And the systems were not fit for outsourcing either”, Mr. Dahlbom says.
Have it both ways
In Efima, Isku found a partner who saw combining outsourcing and development as an opportunity. When the outsourced process is developed in conjunction with the outsourcing, organisational decisions can be revised later when things change. The company may continue to outsource or the process can be insourced again. At the same time, the outsourcing partner be.comes a resource for temporary staffing.
To support its Microsoft Dynamics AX -system, Isku acquired applications for travel and purchase invoices from Efima. In addition, the travel and purchase invoice processes were outsourced, with a view to simultaneous streamlining and development. At the moment, the bookkeeping process is being developed. ”The benefits are manifold”, Mr. Dahlbom says. ”The quality of work has improved and we have gained experience and new competencies. Our own operations have been subject to a health scrutiny, and I personally have been able to review my own thinking. Our organisation is constantly learning. Efima has supported our flexibility and proficiency and at the same time taken care of the quality of our processes and financial management.”
The core of business
It is important to Mr. Dahlbom that financial management is organised from a business standpoint. ”The mission of a CFO is to support the core business of the company instead of just managing a support func.tion. We develop our financial management from our supply chain’s perspective and providing support to our sales”, he states. ”We can only win from the cooperation with Efima. We work together systematically. Efima’s philosophy seems to be that these things are not larger than life, they just need to be solved”, he smiles.
Isku is a Finnish family company established in Lahti in 1928. It designs, manufactures and markets furniture and holistic interior design solutions for homes, kitchens, schools, offices and other public premises in Finland, the Nordics, the Baltics and Russia. Isku employs about 900 people, 600 of whom in Lahti.
Lumon, a company known for its balcony glazings, terrace glass walls, blinds and balcony facades, has grown from a small, family-owned business in Finland into a globally recognized brand. Ever since they launched the very first balcony glazings in the world, this pioneering company has been pushing the development envelope in its industry. Thanks to Lumon's innovations, over a million customers around the world have had the chance to experience a better home.
Senate Properties is the work environment partner and specialist of the Finnish government, managing 9000 properties across the country. Its objective, in cooperation with a network of responsible partners, is to provide its customers with work environments that help to improve their efficiency and save on premises costs.
People at Kotkamills are proud of their agility. In the recent years, the company has taken on large change projects in which the market change has been converted into a possibility. The most significant project has been the deployment of a new boxboard machine. Efima has been a part of the journey by delivering the Microsoft Dynamics AX system for procurement, maintenance, and financial management needs.
Values are guiding actions at Borenius, a company with a long heritage as a law firm for Finnish companies. Finance manager Anne-Mari Patteri and development manager Niko Jakobsson tell how they are always reflecting Borenius’s values to their partners’ way of working. Experience has proven that the partnership works when the both parties share common values. “Efima too follows our values”, they say.
People at Leijona Catering know that good reporting needs to be up-to-date and visual, and available across the entire organization. This is the type of reporting they began implementing in collaboration with Efima. The tool used for applying this process was QlikView’s reporting software, which Leijona acquired as a cloud service from Efima.
Isku was looking for new and creative ways to develop its financial management. They decided to outsource processes, but at the same time develop them in a way that allows subsequent fit-for-purpose reorganization. Efima was a competent partner for the task. The collaboration was well aligned and productive from the very start.
A leading service provider in public transportation across Finland, Veolia Transport has worked in partnership with Efima to adopt new financial management systems. The goal was to dramatically cut down on manual routines in finance management, and to get the data and figures needed in reporting directly from the system without error-prone manual keying.
Peikko Group is a Finnish producer of fastening technology for concrete structures. Key target groups are construction companies and factories producing construction materials. Peikko uses Microsoft Dynamics AX as its ERP system.
One of the largest television production companies in Finland, Fremantle Media has adopted a purchase and travel invoice cloud application from Efima.
The Nordic media company Talentum wished to unify its financial management practices in Finland and Sweden. The system chosen was Microsoft Dynamics AX delivered as a cloud service by Efima. In tandem with sharing the same accounting system, Finland and Sweden now also share the same chart of accounts and internal accounting structure. Transparency has improved, and the company now has more time for quality improvement.