Boost sales and improve service with Dynamics 365 Sales

↑ Coronaria values Efima’s long-term and broad-minded approach to developing the CRM solution

Case Coronaria | CRM solution is developed with a long-term approach to meet business needs

In 2023, Coronaria, one of the largest healthcare service providers in Finland, chose Efima as their strategic partner to maintain, support, and develop their Dynamics 365 Sales-based CRM system. The CRM solution is at the core of their business, with around 200 Coronaria employees using it for customer relationship management and healthcare professional recruitment processes.

Case Coronaria

Get the most out of the Microsoft ecosystem

With more than 10 years of experience, we know the business applications of Microsoft's Dynamics ecosystem like the back of our hands, and our customers get to use all the expertise we have accumulated along the way. Dynamics 365 Sales brings efficiency to sales and customer management processes, especially when you already use other Dynamics 365 business applications.

Business understanding is combined with systems expertise

We truly understand our customers' business and its challenges and opportunities. This is the only way we can ensure that we always offer the most appropriate solution for your company's individual needs. We dare to challenge the usual operating methods and are actively involved in developing your business processes to be even more efficient.

Why Dynamics 365 Sales?

Microsoft Dynamics 365 Sales is a modern CRM system that utilizes artificial intelligence features, which you can use to boost your sales and manage your customers throughout their life cycle.

Do modern sales

Dynamics 365 Sales and its advanced artificial intelligence features make your company's sales work more efficient. The system helps to find the most potential sales opportunities through intelligent lead scoring and prioritization. Dynamics 365 Sales guides the user through the sales process, from the lead to the sales opportunity, the offer and finally the won deal. Sales progress and efficiency can be conveniently monitored with the help of reports and dashboards found in the system.

Forster customer relationships

Dynamics 365 Sales always keeps you up-to-date on the situation of your customers and helps you prepare for future customer encounters with the help of artificial intelligence. The Copilot artificial intelligence built into the system can produce summaries of previous customer actions, suggest next actions to promote trade, and assist in interactions with e.g. e-mail drafts and call summaries.

Sales and customer management made smarter