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↑ SOK is a central cooperative which produces expert and support services for the cooperatives of S Group.

23.3.2023 | SOK optimizes service center processes with artificial intelligence – handling of service requests is enhanced with Efima textAI

SOK Corporation is developing the customer service processes of financial service center Palveluässä with AI and chose Efima as their partner. Efima textAI was deployed to Palveluässä’s processes at the beginning of February, and it is a pioneer within Finnish word processing automation solutions, offering new efficiency to service request processing.
 

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Media contacts

Tero Salminen

Tero Salminen
CEO
+358 40 767 5311
tero.salminen@efima.com

Päivi Holmqvist

Päivi Holmqvist
Marketing & Communications
+358 40 504 4444
paivi.holmqvist@efima.com