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Renew everyday care – people, practices, and technology in focus

Artificial intelligence and automation can ease care work when they are integrated into daily routines and adapted to everyday practices. Solutions co-designed with staff support work in impactful and safe ways. Efima is a development partner for social and care services, creating effective solutions by considering people, practices, and technology together.

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Ota yhteyttä

People first, supported by technology

In social and care services, staff shortages, quality requirements, and cost pressures are evident in daily work: documentation piles up, shift changes rely on memory, and onboarding is burdensome. Additionally, employees’ work is often guided by heavy information systems, which take time away from client work.

If only processes are developed, changes may remain theoretical. Conversely, if only technology is introduced, solutions may become disconnected. Efima’s approach combines both: the needs of everyday work define the direction of development, and technology (AI, automation, integrations) makes work smoother and more impactful. This way, technology is genuinely utilized, and the information it produces supports management.

Examples of achieved benefits

  • Time savings – documentation happens alongside work, not dictating it
  • Better data quality – up-to-date, structured information is available
  • Work meaningfulness – workload decreases, presence increases
  • Information flows – across shifts and units, in multiple languages

 

Impact does not happen by accident. Listening and observing everyday work are our starting points for effective technology utilization. We often receive positive feedback: sharing experiences and ideas is considered important, and these moments are rewarding for both care staff and us as developers.

Sami Sipilainen

Sami Sipiläinen

Customer Director, Efima

How can AI streamline everyday life in social and care services?

Examples of opportunities identified with our clients for utilizing AI. Solutions are developed and adapted to the client’s daily work together with staff.

Speech entries

Entries can be dictated during the workday, so they no longer interrupt work or pile up at the end of the day. This significantly reduces the time spent on record-keeping

Communication with relatives

More precise information about a resident’s care can be shared with family members, improving collaboration and transparency.

Internal communication

The right information can be delivered more automatically and smoothly to the necessary individuals and teams.

Summaries

Resident- or client-specific summaries can be easily prepared for the next shift. They can be listened to in different languages, and clarifying questions can be asked.

Highlights

The quality of information can be improved with helpful highlights, for example, reminders to complete missing details in entries.

Observations and suggestions

A single and easy way to report, for example, development suggestions, property-related observations, or procurement needs.

AI service developed with care workers saved time and reduced workload
↑ AI service developed with care workers saved time and reduced workload

Attendo | AI service developed with care workers saved time and reduced workload

The Finnish Institute of Occupational Health has evaluated the use of an AI solution developed by Attendo and the digital company Efima for documentation in care work. The development project demonstrated that a solution utilizing speech recognition technology can reduce the workload of care staff, improve the quality of documentation, and enhance job satisfaction.

Lue lisää

Adopting this new way of documenting is truly a significant improvement in nursing work. We’ve been part of the development process with an innovative approach, and the new technological solutions haven’t added extra stress for Attendo staff. In fact, those less accustomed to using computers are eagerly anticipating this upgrade

attendo-logo-web

Niina Suvanto

Director, Attendo Vuoripirtti

Why choose Efima as a development partner for social and care services?

Hoivatyöntekijä töissä

Tools designed to serve everyday work

Human-centric development is at the core of our method. We observe, listen, and co-create where the work happens, ensuring solutions fit naturally into daily rhythms and do not add to the workload.

User experience decoupled, data tightly integrated

For the user, information systems can sometimes feel complex, but Efima’s solutions provide simple, tailored tools alongside them. At the same time, data flows automatically to background systems through integrations and automation. With easy-to-use solutions, the possibilities of technology can be quickly utilized.

Structured data for management and development

AI-powered, easy-to-use tools generate more structured and enriched data from everyday work. This enables the development and harmonization of management, services, reporting, and quality.

Secure and adaptable technical foundation

The solutions are based on the Efima Care AI Suite, which offers ready-made AI and integration capabilities. The platform is built on Microsoft Azure and includes tailored AI models, care sector vocabulary, monitoring and logging functionalities, APIs, and tools for data protection and quality assurance.


With Efima Care AI, customer-specific applications can be built and solutions adapted to different operating environments quickly and in a controlled manner. The platform is ready to connect to existing systems and flexibly support the organization’s operations.

News

Efima and Attendo participate in the Finnish Institute of Occupational Health's new research project

12.6.2025 | The project analyzes indoor positioning and time measurement data at care sector workplaces, aiming to understand what successful AI integration in the field requires.

Read more

AI hackathon in the social and health care sector produced concrete solutions

24.06.2024 | At an AI hackathon hosted by Microsoft and Ultrahack, concrete AI solutions were developed to streamline everyday work in the social and healthcare sector. The results included, for example, an AI assistant that automates information transfer between nurses during shift work.

Read more

Artificial intelligence frees up more time for care work

04.04.2024 | In response to the long-standing workforce shortage in the care sector, solutions are being sought to ease care work using AI-based technologies. Efima has designed a new AI solution for Attendo’s care homes, enabling care workers to verbally record their notes, freeing up time for interacting with residents.

Read more

Want to learn more?

Curious about how AI can transform social and care services? Let’s talk! Our experts will help you discover the smartest solutions tailored to your organization’s needs

Sami Sipilainen

Sami Sipiläinen

Customer Director
sami.sipilainen@efima.com
+358 40 078 9992